Customer and market surveys – Linotol’s compass!
11 May 2020
Linotol works systematically to ask the customer what they think about, among other things, completed projects, the company’s service offering, competencies and service level. With its customer and market input, Linotol is guided in its constant ambition to become an even better supplier of long-term sustainable and cost-effective flooring solutions.
We would like to extend a big thank you to all our customers who helps and respond to our inquiries. You are our most important compass, says Michael Larsson, CEO of Linotol.
Linotol measures the NKI index and generally has higher customer satisfaction rates than the average index in the construction industry. Customers and market surveys are conducted continuously during the year. The continuous follow-ups provide concrete information in real-time to capture, understand and respond to when needed, which is experienced positively by the customer.
Linotol has seven business areas: Concrete flooring & structures, Indoor parking, Design flooring, Seamless flooring, Tiled flooring, Flooring maintenance and Entrance zones. The company has a yearly turnover of SEK 620 million and 200 employees
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